August - 2017

MUSINGS.EXPERIENCE STORIES. SHARED LEARNINGS

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Epilogue: Getting to Wow (Enjoy, Experience, Engage)

What you need to know to harness mobile apps, social CRM and gamification

Omnichannel Marketing for Brand Commitment

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Epilogue: Getting to Wow (Enjoy, Experience, Engage)

What is a “WOW?” When experiencing speechless delight it is 1. surprising 2. personal 3. contagious Just design the strategy, set up...

What you need to know to harness mobile apps, social CRM and gamification

Enhancing Digital Experiences with Mobile Apps 1. Determine Use Cases Conduct market research to identify customer frustration ...

Omnichannel Marketing for Brand Commitment

The Rise of Omnichannel Marketing There are 3 identified trends. One is to focus mobile commerce in the "now economy". Time is the...

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